The use of Cloud Laundry Services declares your agreement to be bound by the Terms and
Conditions set forth below. The terms agreement governs your access and use of the Cloud
Laundry website (cloudlaundry.com) and services, including any content offered through
the website, platform, or application.
Eligibility; Acceptance; Compliance; and Termination of Rights
Services are intended for users 18 years of age or older who can accept legally
binding contracts. Users below 18 years old or those incapable of entering
legally binding contracts are not eligible to access any of the content or
services of Cloud Laundry.
or access any of the Services offered by Cloud Laundry. If you do not agree to
any of these Policies and Terms, you must not access or use any of the services.
the entire and only agreement between you and Cloud Laundry regarding the use of
Use services in compliance with all the applicable laws and regulations.
Third-party policies and agreements do not limit to wireless data service,
online store terms, and conditions, and
1.4 Termination of Rights
Violation of any provisions in this Policy immediately terminates your right to
access or use any of Cloud Laundry services.
2. Order Placement
Users must ensure the Order details are correct and accurate before submission.
Cloud Laundry is not liable for any errors the user makes. If you think you have
made a mistake, please contact us. We will note and confirm any changes to your
Order details by email. Order contract takes place when Cloud Laundry has
accepted and confirmed your Order.
You may make changes to an Order any time before the set collection time in the
Order confirmation email.
3. Order Cancellation
You have limited rights to cancel Order: (a) before the set pickup date or (b) if
Cloud Laundry is affected by an event that is out of our control (force
majeure). We may also cancel your Order if (a) there are situations we cannot
control (force majeure or natural disasters), (b) items are not available for
pickup, or (c) collected items do not correspond with the order.
Cloud Laundry informs Users by phone or email when Orders are cancelled.
User will defend, indemnify, and keep Cloud Laundry and any of its employees,
officers, directors, and other affiliates from and against any and all claims,
obligations, liabilities, damages, and expenses, not limited to attorneys’ fees,
due to: (a) user’s misuse of any of the Services; (b) user’s violation of any of
Terms; (c) violation of any third party rights; (d) any claim that you use any
of the Services that caused damages to a third party.
5. Limitation of Liability
Using any of our Services is at your sole risk. Cloud Laundry disclaims all
warranties expressed or implied with your use of the Services, and is not liable
to you for any indirect, incidental, or consequential damages resulting from
- (a) use of Services;
- (b) use of third-party website linked from the Services;
- (c) reliance on information or content provided on or through any of the
- (d) inaccessibility or incompatibility of the Services;
- (e) personal injury or property damage of any kind resulting from the use of
- (f) inaccurate information;
- (g) bugs, viruses, or any malware transmitted through our to any of the
In event that there is loss or damage to an item, Cloud Laundry is not responsible.
Any consequential loss is not our liability. Although the staff is trained to check
each garment for private property meticulously, Cloud Laundry is not responsible for
any missing items.
4. Billing and Payments
You authorize Cloud Laundry to process payment for the selected services at the Website order page or the Cloud Laundry app according to the prices listed at cloudlaundry.com/pricing . Cloud Laundry itemizes garments for dry cleaning and measures weight for regular laundry, any additional items, or selected addons. Once items are collected, Cloud Laundry sends the total service amount charged to the payment information submitted by the user.