Pickup and delivery

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Cloud Laundry & New York City
How Cloud Dry Cleaning Works
Schedule & Pickup
Book your laundry pickup service online (or download ‘Cloud Laundry’ in app store) and simply select a pickup and delivery window that works with your schedule. Our ninja concierge will drop by on your desired date and time.
Place your items to be cleaned in a bag. Only place items for dry cleaning and wash&press into the dry cleaning bag. Once we receive it, we will measure it and send you an email with confirmation total and an itemized list.
We will deliver your clothes cleaned and pressed to perfection on a hanger withing 48 to 72 hours. You will receive a text notification of when your concierge is arriving and when delivery is completed.

Frequently Asked Questions

about Dry Cleaning service

Dry Cleaning

  • What services does Cloud Laundry provide?
  • We currently provide a 3 services:

    Wash & Fold service - clothing is machine washed on a warm or cold setting, depending on color and tumble dried at a medium temperature, then folded together and packaged neatly in a Cloud Laundry bag.

    Hang Dry service - items are to be included with the regular laundry, separated by the bag, washed in cold water and then are hung to dry.

    Dry Cleaning & Launder Shirts - items are processed individually, either dry cleaned or washed, then pressed to perfection and placed on hangers and wrapped to protect from weather during the delivery process, for you to wear immediately.

  • Do I need to separate my wash and dry cleaning items?
  • Yes, please separate clothes that you want to to be washed from those that are to be dry cleaned. Make sure to use 2 separate laundry bags for each type of service. Those services have different turnaround times, so laundry may come sooner than dry cleaning.

  • How is your dry cleaning done?
  • We use an eco-friendly process for doing dry cleaning, we do not use PERC that is found to be toxic and has been banned in New York since 2020.

    Once we receive your dry cleaning, we itemize it, label each item with the code, document it’s brand and brand and mark all of the stains to be treated.

    Once the cleaning process is done, we will press it to perfection and package it for delivery.


  • What is the turnaround time for a laundry?
  • We are proud to have the fastest turnaround time of any laundry service in New York City. Picked up by 10 am in the morning you can have your clothes dropped off by 7 pm the same day.

  • What if I'm not home during the pickup?
  • Someone has to be there to hang your laundry to our concierge. It may be your roommate, your doorman, your mom, or you could leave your bag outside your apartment door. However you must have a way to allow our driver inside your building. That could be a security code or intercom system.

  • Can I ask you to come at a very specific time?
  • While we pride ourselves with the most effective logistics, we still live and operate in New York City. Unfortunately we can’t be very specific on the exact time our drivers will arrive. However we will try our best to accommodate your request and to never be late for the time window you chose. Usually it is between 1 and 2 hours long.

Laundry Pricing
Which includes Wash & Fold and Hang Dry services, is our crown jewel, the most perfectly rounded masterpiece. With over a decade of experience of doing washing, drying, folding and packing. We pride ourselves with the fact that we never outsourced laundry to other companies.

Dry Cleaning






Coat - Short

Coat - Long

Down Jacket









Full Body


Evening Dress

2pc Suit

Suit Jacket / Blaser








Pickup and Delivery

Same Day Laundry

Overnight Service




Cloud Laundry Blog

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