New York is the second largest city in US. Fashion capital of the world. What that means is that
New Yorkers are not only devouring the most pizza and cream cheese bagels, but also “consume” a
lot of Dry Cleaning services. With the unparalleled demand for looking fashionably great at all
times, with only Los Angeles coming close in rivalry, being a distant second place in spending
on Dry Cleaning per capita.
Fun fact, did you know that dry cleaning has been a craft for almost 200 years? During the
1800s, the French used turpentine spirits and lamp fuel to fight stains from garments.
Dry cleaning is called dry cleaning, because your clothing is not cleaned using water, so it
will still get sort of “wet”, without H2O. Rather, dry cleaning uses cleaners that avoid
shrinkage and tackle stains.
How Cloud Dry Cleaning Works
Schedule & Pickup
Book your laundry pickup service online (or download ‘Cloud Laundry’ in app store) and simply
select a pickup and delivery window that works with your schedule.
Our ninja concierge will drop by on your desired date and time.
Place your items to be cleaned in a bag. Only place items for dry cleaning and wash&press
into the dry cleaning bag. Once we receive it, we will measure it and send you an email with
confirmation total and an itemized list.
We will deliver your clothes cleaned and pressed to perfection on a hanger withing 48 to 72 hours.
You will receive a text notification of when your concierge is arriving and when delivery is completed.
Frequently Asked Questions
about Dry Cleaning service
What services does Cloud Laundry provide?
We currently provide a 3 services:
Wash & Fold service - clothing is machine washed on a warm or cold
setting, depending on color and tumble dried at a medium temperature,
then folded together and packaged neatly in a Cloud Laundry bag.
Hang Dry service - items are to be included with the regular laundry,
separated by the bag, washed in cold water and then are hung to dry.
Dry Cleaning & Launder Shirts - items are processed individually, either
dry cleaned or washed, then pressed to perfection and placed on hangers
and wrapped to protect from weather during the delivery process, for you
to wear immediately.
Do I need to separate my wash and dry cleaning items?
Yes, please separate clothes that you want to to be washed from those that are to be dry cleaned. Make sure to use 2
separate laundry bags for each type of service. Those services have different turnaround times, so laundry may come
sooner than dry cleaning.
How is your dry cleaning done?
We use an eco-friendly process for doing dry cleaning, we do not use PERC that
is found to be toxic and has been banned in New York since 2020.
Once we receive your dry cleaning, we itemize it, label each item with the code,
document it’s brand and brand and mark all of the stains to be treated.
Once the cleaning process is done, we will press it to perfection and package it
What is the turnaround time for a laundry?
We are proud to have the fastest
turnaround time of any laundry service in New York City. Picked up by 10 am in the
morning you can have your clothes dropped off by 7 pm the same day.
What if I'm not home during the pickup?
Someone has to be there to hang
your laundry to our concierge. It may be your roommate, your doorman, your mom, or you
could leave your bag outside your apartment door. However you must have a way to allow
our driver inside your building. That could be a security code or intercom system.
Can I ask you to come at a very specific time?
While we pride ourselves with the
most effective logistics, we still live and operate in New York City. Unfortunately we can’t
be very specific on the exact time our drivers will arrive. However we will try our best to
accommodate your request and to never be late for the time window you chose. Usually it is
between 1 and 2 hours long.
Which includes Wash & Fold and Hang Dry services, is our crown jewel, the most perfectly rounded
masterpiece. With over a decade of experience of doing washing, drying, folding and packing. We pride
ourselves with the fact that we never outsourced laundry to other companies.
Investing in high-quality clothes to make them last is one thing; knowing how to make them last is another.
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