Pickup and delivery

NYC’s Premium WASH&FOLD service

Try CloudLaundry

Cloud Laundry & New York City
How Cloud Laundry Works
Schedule & Pickup
Book your laundry pickup service online (or download ‘Cloud Laundry’ in app store) and simply select a pickup and delivery window that works with your schedule. Our ninja concierge will drop by on your desired date and time.
Place your items to be washed in a bag. This includes your undergarments, socks, t-shirts, pants, shorts, sheets, etc (items that don’t need to be dry cleaned or pressed). Once we receive your bag, we will measure it and send you an email with confirmation total.
We will deliver your clothes washed and neatly folded within 24 hours or even same day. You will receive a text notification of when your concierge is arriving and when delivery is completed.

Frequently Asked Questions

about Wash & Fold service

Wash & Fold

  • Do you wash my clothes together with other people’s clothes?
  • Absolutely not! Not only do we wash your clothes in a separate washer. We will separate your lights and darks into 2 separate washers.

  • Can I use a plastic bag for my laundry?
  • Yes. However, only use strong trash or plastic bags that have a drawstring. Do not include laundry in small shopping bags. We wouldn’t want anything to go missing during the transportation process.

  • This is my first time, can you give me some guidance?
  • Absolutely! Here are some things to help you get started with Cloud Laundry.

    -Place an order on our website or app.
    -Prepare your laundry ahead of time, separate hang dry from the rest, place it together with laundry.
    -Separate dry cleaning from laundry, it belongs in two different bags, tell our driver which one is which, or leave a note inside the bag.
    -Don’t leave wet towels inside with the colored clothing, they will bleed.
    -Empty all pockets, especially lipsticks and pens (we will check for those too)
    -Leave your phone on sound for when our driver is coming, you don’t want to miss his call or text.
    -Don’t be afraid to call or text us if you have any questions!
    -Use the free time you got from using Cloud Laundry to do something great or to relax and just be happy!


  • What is the turnaround time for a laundry?
  • We are proud to have the fastest turnaround time of any laundry service in New York City. Picked up by 10 am in the morning you can have your clothes dropped off by 7 pm the same day.

  • What if I'm not home during the pickup?
  • Someone has to be there to hang your laundry to our concierge. It may be your roommate, your doorman, your mom, or you could leave your bag outside your apartment door. However you must have a way to allow our driver inside your building. That could be a security code or intercom system.

  • Can I ask you to come at a very specific time?
  • While we pride ourselves with the most effective logistics, we still live and operate in New York City. Unfortunately we can’t be very specific on the exact time our drivers will arrive. However we will try our best to accommodate your request and to never be late for the time window you chose. Usually it is between 1 and 2 hours long.

Laundry Pricing
Which includes Wash & Fold and Hang Dry services, is our crown jewel, the most perfectly rounded masterpiece. With over a decade of experience of doing washing, drying, folding and packing. We pride ourselves with the fact that we never outsourced laundry to other companies.

Wash & Fold

Regular Laundry

Hang Dry Per Item


Minimum Order

Laundry Bag

$2.85 per lb






Mattress/Duvet Cover




Bath Mat







Pickup and Delivery

Same Day Laundry

Overnight Service




Cloud Laundry Blog

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