Privacy policy

At Cloud Laundry Inc, we value your privacy. Please read this Privacy Policy to learn how we govern when using, processing, and disclosing Personal Information. By using or accessing our services through the laundry service platform, you acknowledge that you accept the practices and policies we have outlined below. You hereby consent that we collect, process, store, and disclose the provided Personal Information.

1. Privacy Policy Coverage

Privacy Policy covers how we collect, use, process, store, and disclose the Personal Information that we gather when you access or use any of our Services. Personal Information also referred to as personal data or personally identifiable information, is the information that identifies or relates to a particular individual.

This Privacy Policy only covers you and Cloud Laundry. It does not cover the practices of the company we do not own or people we do not manage.

2. Consent

You are deemed to consent to disclosing or using your Personal Information access to any of the Services, site registration, e-mail newsletter, and information request. If you are not in agreement with the mentioned terms and conditions, you are not bound to use the Services and notify Cloud Laundry of your consent refusal.

3. Personal Data

You are deemed to consent to disclosing or using your Personal Information access to any of the Services, site registration, e-mail newsletter, and information request. If you are not in agreement with the mentioned terms and conditions, you are not bound to use the Services and notify Cloud Laundry of your consent refusal.

3.1 Collected Personal Data

Cloud Laundry and its associated third-party agents may ask for the following information and content you may provide, or which data you allow Cloud Laundry to collect from third-party platforms, websites, and applications:

-(a) Name;
-(b) Contact number;
-(c) Billing address;
-(d) E-mail address;
-(e) Age and any other demographic-related information;
-(f) Personal identification number;
-(g) Payment information;
-(h) Device identification information;
-(i) Geolocation data;
-(j) Other relevant information that is essential to your use of Services (IP address, website account username and password, and standard web credentials).

3.2 Data Obligations

Cloud Laundry requires Users to only provide accurate and updated Personal Information. Users should inform Cloud Laundry of any changes or corrections to their submitted Personal Information.

3.3 Update or Corrections of Data

Any changes or corrections needed on your submitted Personal Data have to be updated. Please notify Cloud Laundry of such corrections or updates of your Personal Information through the information mentioned in Section 13 of this Privacy Policy.

4. Cookies

Registering an account or using any Services, Cloud Laundry assigns a unique code to the computer in cookies. Cookies help us understand your preferences based on your previous and current website activities. If you do not want to have cookies, whether on your computer or device, you may modify and turn the configuration off through the browser settings of your device. However, disabling cookies may prohibit you from the full use of Services.

5. Use of Personal Information

5.1 Provide and Promote Services

Cloud Laundry may use the data to provide or operate the Services and promote updates, and events, without limiting the communication about the promotion based on the selected preferences, and complete purchase transactions;

5.2 Encourage and Ensure Safe Interactions Between Users

Cloud Laundry help improves the safety and reliability of its services and platforms, including the detection, prevention, and response to fraud, abuse, security risks, and technical issues that can harm the users, the general public, and Cloud Laundry.

5.3 Resolves Disputes and Trouble Shoot Problems

Any investigation or resolution of any service-related, platform-related problem, dispute, or any problem that may have been caused by the use of any Services, your personal data is used.

5.4 Customize, Measure, Improve Website, and Service User Experience

Your data is utilized for analytical and measurement purposes. It helps Cloud Laundry how our services are used, through the use of internal or any analytics tools.

5.5 Fulfill Reports and Legal Requirements

Cloud Laundry has the right to use your personal data for reports and compliance when requested or required by governmental agencies or any other authorities.

6. Consent Modifications and Use of Personal Information

6.1 Consent Modification

You can withdraw your disclosure consent of Personal Information to Cloud Laundry. Contact Cloud Laundry through the contact information in Section 12 of this Privacy Policy. Title the notice with Attn: Personal Information Consent Modification.

6.2 Information Portability

Request and receive a portable version of your Personal Information collected, processed, and used by Cloud Laundry. You can request the version through the contact information in Section 12 of this Privacy Policy. Title the request with Attn: Information Portability under Section 12 of this Privacy Policy, detailing who you are and requesting a portable version of your Personal Information.

6.3 Right to be Forgotten

AUsers have the right to erase their Personal Information from the systems of Cloud Laundry. Contact Cloud Laundry with the title: Attn: Right to be Forgotten under Section 12 of this Privacy Policy, detailing who you are, the reason for erasure, and the Personal Information to be erased

6.4 Report Privacy Complaint

We ensure that your Personal Information is kept confidential. It is only used, processed, and transferred following this Privacy Policy. Cloud Laundry will attempt to notify you of any unauthorized disclosure of your Personal Information. If you become aware of any violation or breach by Cloud Laundry or any other party, you can report a complaint to the following authorities:

-United States
Authority: Federal Trade Commission
File via phone or online
Phone: +1-877-382-4357
Website: www.ftccompliantassistant.gov
European Union
Authority: EU Member State Information Protection Authority (DPA) of Residence Compliant filing varies by EU Member State DPA; refer to your designated DPA

Cloud Laundry has the right to use your personal data for reports and compliance when requested or required by governmental agencies or any other authorities.

7. Declaration of Personal Information

7.1 Declared Information

Cloud Laundry may disclose Personal Data to third-party websites or applications:
-(a) concerning the business operations of Cloud Laundry, including assisting users in Services with laundry and dry cleaning booking activities made through the application;
-(b) in compliance with the legal obligations of the third-party agencies under applicable law or regulation;
-(c) to impose policies of Cloud Laundry mentioned in this Privacy Policy, or there are other agreements you are subject to when using the Services of Cloud Laundry;
-(d) to protect and safeguard the property and rights of any party;

7.2 Disclosed Parties

In general, Cloud Laundry currently discloses Personal Data to:
-(a) its officers and third-party agents subject to the terms of this Policy;

8. Storage and Security of Personal Data

Security of Personal Information is essential to Cloud Laundry. Cloud Laundry only keeps Personal Data for the purposes detailed in Section 5 of this Policy. As long as the Information is required by law and relevant for collection, your Personal Data is stored in the following locations and formats:

(a) AWS servers of Cloud Laundry.
(b) designated third-party of Cloud Laundry that is generally accepted by the industry standard in storing and protecting Personal Data.

However, Cloud Laundry does not guarantee that your Personal Data remains permanently secured upon information transmission over wireless and wired networks.

9. Third-Party Platforms, Applications, and Websites

The Services may contain links that may redirect to third-party websites and platforms that Cloud Laundry does not manage. Third-party platforms that are not managed by Cloud Laundry have not assumed no responsibility for, sharing content, or functionality, privacy practices.

By affirmatively giving consent to this Privacy Policy or using the Services, you expressly exclude Cloud Laundry from any and all liability that may arise from the third-party website or platform accessed from the Service platform. We encourage you to investigate and clarify their terms before disclosing any Personal Information.

10. Child Personal Information Protection

Cloud Laundry is serious about protecting the Personal Information of children who uses our Services. Any person below 16 years of age who wants to access or use our Services must obtain consent from their parents or guardian before use. We encourage parents and guardians to guide their children about the safe and responsible use of their Personal Information and content on the Internet.ry have not assumed no responsibility for, sharing content, or functionality, privacy practices.

11. Privacy Disclosure Reports

As stated in the CCPA and GDPR, you can create a request for a report concerning the collection, process, use, and storage of your Personal Information (Privacy Report) that:

-(a) affirms whether your Personal Information has been collected and if so, the purpose for such processing;
-(b) categories and types of Personal Information collected and
-(c) providers and recipients of Personal Information
-(d) the period for which Personal Information will be stored, or criteria to determine the period.

Contact Cloud Laundry to have a copy of the Privacy Report.

12. Privacy Policy Changes

Cloud Laundry may update the Privacy Policy periodically. You will receive post notifications of the Policy updates on the Platform or Website or via e-mail. The Privacy Policy changes will take effect immediately. Please note that if you have opted not to receive post notification updates via email from us, the Privacy Policy changes will still take effect as you use our Services. You are responsible for reading and understanding them. If you disagree with the Privacy Policy changes, you have to discontinue your use of the Services.

13. Contact Information

If you have clarifications and comments about this Privacy Policy; the ways we collect and use your Personal Information, or your choices and rights in such collection and use, please do not hesitate to reach us at:

Contact Number: 844-431-6111
Website: https://www.thecloudlaundry.com/
Business Email: info@thecloudlaundry.com